we ended up fixing the initial problem that you came in to repair and we did not have to spend the $3200 to flush our refrigerant. We would've loved to give you the work, but we did not want to pay an extra fee, we did not need
Anthony was awesome. Great attitude, very knowledgeable, respectful and kind.
They are very professional in every way, and their whole meaning is that they will go above and beyond to make sure that the customer is taken care of properly. Juan did a great job with the service and he was very responsive to the customers needs.
I was referred to Comfort by my home warranty company. Excellent service! Juan, the technician was very knowledgeable and professional.
Juan was terrific. He was prompt, friendly, efficient, and thorough. He explained everything detail of the service and how to maintain my AC unit.
Response from the owner: Thanks so much! We’re really glad to hear Juan took great care of you. If you ever need AC repair or help staying cool in Fresno or Clovis, we’re always here to help.— The Comfort Pro Team
Had a great experience with Comfort Pro. Came out on a Sunday. Best AC Repair in Fresno.
Very friendly. He is requesting 2nd opinion.
Response from the owner: Thank you for the 5-star rating! We appreciate your support.– The Comfort Pro Team
Alejandro was very thorough with my tune up for my ac unit. When I asked how everything was working he explained exact numbers of how components are functioning. I am very pleased with the service.
Response from the owner: Thank you so much for your thoughtful review! We’re glad to hear Alejandro took the time to walk you through the details of your AC tune-up. We take pride in delivering service that’s both thorough and transparent, so it's great to know you felt confident in the work performed. We appreciate your trust in Comfort Pro!
Great job! Courteous and professional! Anthony took the time to listen as well as addressing our HVAC issues. I highly recommend Comfort Pro Heating and Cooling for all you HVAC needs.
Response from the owner: Thank you so much for the kind words! We're thrilled to hear Anthony took great care of you. We truly appreciate your recommendation and support.– The Comfort Pro Heating & Cooling Team
Response from the owner: Thanks so much for the great rating! It means a lot to our whole team.– Mitchell, Owner
Wonderful owner & staff. They helped me out during a difficult heat wave & us being elderly. The repairmen were very good. Fast and informational.
Response from the owner: It was our pleasure!
Very courteous technician
The young man that did the service, was very professional, thank you Comfort Pro.
Extremely satisfied with services. Service Technician Anthony responded to my residence and quickly diagnosed the problem to my A/C unit, which was leaking water. Anthony clearly explained the problem to me and provided a detailed explanation on how to fix the issue. Anthony made it easy for me to decide on what course of action to take. Anthony was courteous, knowledgeable, professional, and efficient in making the necessary repairs. I would definitely recommend him and would welcome him back for any future services.
I have been using Comfort Pro for the past 3 years. Great company has always provided a great service and very respectful honest technicians. Would recommend any day.
I really appreciated the quick response, and the techs that came to replace my evaporator coil. They were very friendly. Would definitely recommend.
Chris and the crew were great from the jump! Prompt with returning calls & text, explanation of quote, and scheduling installation. They showed up on time and kept things orderly during installation. Highly recommended!
I want to say thank you comfort pro they installed a new unit and duct work almost 6 years ago and a surveyor checking my panel saw something he thought was wrong comfort pro came out and fixed it no charge that shows me how much they care about doing things that's right. They could have charged me and didn't they are reasonable and caring to do the right thing. I highly recommend them and i give them all the appreciation and I hope all the success and blessings thank u again I will use them for services in future for sure
Thank you Juan for making sure our unit is ready for the coming Fresno heat. We only trust Comfort Pro to maintenance our unit!
On time and Efficient. Informative and friendly. It was quite a process. I had to work with my insurance company and the Comfort Pro company and it was lengthy, but in the end it all worked out and I will use this company again. Communication is key in what ever you do.
Response from the owner: Thank you so much for taking the time to share your experience with us. We're delighted to hear that our team's punctuality, efficiency, and friendliness stood out to you throughout the process. We understand that coordinating with insurance companies can be a complex and time-consuming task, and we're glad to have been able to assist you effectively through this process.Your insight on the importance of communication resonates deeply with us, as we strive to maintain clear and open lines of communication with all our clients. We're looking forward to the opportunity to serve you again in the future. Thank you for choosing Comfort Pro, and for your trust in us to get the job done right.
Friendly
Tech was very professional, arrived on time, and he explained what he found wrong. He fixed the problem and he even checked my airfilters, he told me to change them every 3 months because I live near dusty area. Very please with him and his work.
Response from the owner: We're delighted to hear our technician provided you with a positive experience. We pride ourselves on professionalism, clear communication, and thorough service. We're committed to ensuring your comfort and indoor air quality. Thank you for sharing your feedback!
Anthony was great to work with. He explained what he was doing and how he was going to diagnose our issue. Turns out our ECM motor is pretty much dead. Quote sent to our home insurance for their review and approval.
Juan was my technician and he was great! On time for our first appointment and early for the second! He was fast, kind, and professional! Once my part came in for my heater he had it up and running again in no time at all!
Great service rep. Did work quick and professionally. A great representative for your business.
i,m very thankful for comfort pro heating and cooling the heater that enrigue and juan istall work great they did a good job i would recommened this company to family and friend again thank you from my family
Response from the owner: We appreciate the feedback! So glad to hear you are happy and look forward to working with you and your family in the future!
Easy and quick
Excellent, prompt service. Sergio was very knowledgeable in His field of expertise. Very Pleasant. Experience.
I’ve dealt with this company on two separate occasions and both times they arrived. They did their job and they left but this last time I shouldn’t of had to call them because they didn’t hook something back up the first time which caused me to have to pay an additional service fee to have them come out for something I shouldn’t of had to. The staff is very friendly. They called and explained everything still doesn’t change the issue.
Service man was very professional. He was receptive to my questions and explained all the work he performed and explained what the problem was. Friendly and respectful.
Anthony was very knowledgable and quick with his assessment. This made the whole process very smooth and efficient!
I don’t know what to do because the tech gave me his opinion about the heater on the roof!!’ He can’t do anything more at this time!!! Have a 93 year old aunt in the home need a good heating system!!! On the rooftop!!’
Very thorough
Anthony was knowledgeable and efficient.
They never answer the phone which can make scheduling drag on for weeks and leaves us in the dark about what is happening. The project with them was extremely frustrating.
Response from the owner: We’re sorry to hear about the frustration and appreciate you bringing this to our attention. We’ve made changes to improve communication and scheduling so future experiences are much smoother. Thanks again for your feedback — it truly helps us grow
We had two different technicians because parts had to be ordered. I feel like we got very knowledgeable technicians. Our unit is older and I’m so happy that they were able to find us a part . They also responded quickly in getting our initial service call and again when the part came in .
