The technician Anthony Barrera explained everything he was doing. He answered all our questions. He was very professional.
Comfort Pro was assigned as my service for a blower motor out through my home warranty. Juan was excellent, professional, and speedy but thorough. Finally will have heat for the winter!
Thank you for servicing our heater. Now we can rest comfortably knowing all is safe and working good!!
Comfort pro heating and cooling, thank you.i would highly recommend to anyone again thank you and thank Anthony the technician
The tech was thorough and helpful with tips to make our unit operate more efficiently.
Great experience! Juan is friendly, professional, knowledgeable, answered all my questions and … he liked my dog 😀! The office people are so helpful and caring. What more could a client ask. I highly recommend Comfort Pros for all system servicing.
Juan was an excellent technician! He was professional, helpful, courteous, and knowledgeable. I’d be happy to work with Comfort Pro if Juan remains a part of the company.
Extremely satisfied with services. Service Technician Anthony responded to my residence and quickly diagnosed the problem to my A/C unit, which was leaking water. Anthony clearly explained the problem to me and provided a detailed explanation on how to fix the issue. Anthony made it easy for me to decide on what course of action to take. Anthony was courteous, knowledgeable, professional, and efficient in making the necessary repairs. I would definitely recommend him and would welcome him back for any future services.
Juan was professional and methodical. My AC is working again.
Almost 3 months later, still without ac, and now winter is around the corner. I was sent here by my home insurance and has been a headache from the beginning. My elderly parents went all summer with no Ac, had to buy window coolers, and get hotels. Because this company hires people who are not even putting the work orders in. They don't answer their business phones they blame this person, that reason. Everything but fixing the ac. Would easily give 0 stars for the lack of communication, no getting the problem fixed.
Technician Juan is a very knowledgeable person. His troubleshooting on finding the AC problem and explained all that he did. Showed me the parts that were replaced. To add to his professionalism, politeness and cleanliness was spot on > cincerly Ernie Flores, thank you
Couldn’t use handicap spot for my child
Ever since the first day I had any dealings with Comfort Pro it has been a very positive experience. They were so helpful and supportiveMy a/c went down during some of the hottest days of the heat wave. I had some problems with my warranty company being slow to act but Comfort Pro was responsive almost immediately. They worked tirelessly to meet my needs and resolve the problem. I heartily recommend this company. They are wonderful.
Response from the owner: Thank you so much for your kind words and for taking the time to share your experience! We’re truly grateful for your trust in Comfort Pro and are so glad we could assist you during such a challenging time. It’s always our priority to be responsive and supportive, especially when our customers are facing tough situations like extreme heat.We appreciate your recommendation and look forward to serving you again in the future. Please don’t hesitate to reach out if you ever need anything. Wishing you all the best!
I'm a senior citizen on very fixed income. This company and their employees are fantastic! Not only do they give great service but can't beat their prices. Great job !!
Response from the owner: Thank you so much for your wonderful feedback! We are truly honored to have earned your trust, and we're especially happy to know that our service and prices met your expectations. Supporting our customers, especially seniors like yourself, is something we deeply value.We appreciate your kind words and look forward to being here for you whenever you need us. Please don’t hesitate to reach out if we can assist you in any way in the future!
Anthony and Jacob more amazing. They provided such details and explanation about what our problem was with our system.
Response from the owner: Thank you for taking the time to share your experience! We’re so happy to hear that Anthony and Jacob went above and beyond to explain everything clearly and thoroughly. It's important to us that our customers feel informed and confident about the services we provide.We truly appreciate your trust in Comfort Pro and look forward to helping you with any future needs. Don’t hesitate to reach out if there's anything else we can do for you!
Response from the owner: Thank you for the 5-star review Dan
Comfort pro has been an absolute delight to engage with. Anthony was polite, respectful and knowledgeable about everything that was going on with my central air. They were able to arrive and complete the diagnosis in a reasonable time frame. I’d recommend them to anyone looking for AC services.
I thought my HVAC unit was making an unusual noise. Alejandro Martinez patiently explained to me how the HVAC unit works and brought me peace of mind, knowing that my HVAC unit is working properly. Alejandro provided excellent service.
Did not solve the problem. Said insurance does not cover the problem we’re having with unit making noise. It’s the same noise it was making before a new part was installed but not as loud.
I was assigned to Comfort Pro through my home warranty. In the almost 2 months since the problem began there have been 4 different technicians out here. All 4 of which have seen a different problem with my AC. Each of the technicians "fixes" the problem, assures me there is nothing else wrong, and then leaves only for the unit to stop working again in a couple days. At this point we are getting back up into the 100s and I have not had a working AC unit since early July. The summers here are NO JOKE. I am having to spend extra money running my in window AC unit and a BUNCH of fans just to keep myself and my pets alive.
Response from the owner: Thank you for the 5-star review Kathy
Alejandro did a fantastic job and diagnosed the unit accordingly. He ordered the parts and installed them in a timely manner. I appreciate his work ethic and kindness. Thank you,
Response from the owner: Alejandro is an exceptional technician and we are glad he was able to help you with your HVAC needs.
I give the 5 stars to the last technician. He fixed the issue.
Response from the owner: Thank you for the 5-star review. Our technicians are the best!
Response from the owner: Thanks for the 5-star Review Mike!
The technician was very friendly and did a great job. It took awhile to get everything done but not the technician fault everything had to be approved by the home warranty company and parts had to be order.
Response from the owner: I am glad you were happy with our service Tiffanie!
Tech was very professional, arrived on time, and he explained what he found wrong. He fixed the problem and he even checked my airfilters, he told me to change them every 3 months because I live near dusty area. Very please with him and his work.
Response from the owner: We're delighted to hear our technician provided you with a positive experience. We pride ourselves on professionalism, clear communication, and thorough service. We're committed to ensuring your comfort and indoor air quality. Thank you for sharing your feedback!
Anthony was very detailed in his work. He also had strong communication skills. After assessment, he clearly explained all the problems with HVAC and then the steps he was doing to repair/resolve issues.
Juan Sanches was very professional and did a great job servicing our unite, our dog also escaped and he helped bring her back.
Alejandro came ahead of schedule and fixed our AC issue immediately. I'm calling these guys first for anything HVAC related
Response from the owner: We're thrilled to hear that Alejandro provided you with such prompt and efficient service! We appreciate your trust in Comfort Pro Heating and Cooling, and we'll be here whenever you need us for your HVAC needs. Thank you for sharing your positive experience!
great company, very thorough and professional. Another company before them had "diagnosed" the issue and wanted 3x the price. However the original company was wrong, in addition to not helping me. Comfort pro quickly found the issue, explained it well to me, did not upcharge me and fixed the issue completely. Great company, great prices- they work to resolve your issue, not sell you things at an upcharge. Will definitely be going with them for all future HVAC occurrences.
Response from the owner: We're thrilled to hear Comfort Pro Heating and Cooling provided you with exceptional service and accurate diagnostics. We're committed to transparent pricing and efficient solutions, ensuring your complete satisfaction. We appreciate your trust and look forward to serving your HVAC needs in the future.
Response from the owner: Thank you for the 5-star review Irma
Five Star Service!!!! Great Job!!! A pleasure to do business with! Anthony kept me up to date on his progress and was a pleasure to work with!!! Thank you!!!!
Response from the owner: We're thrilled to hear about your five-star experience! Anthony and the entire Comfort Pro Heating and Cooling team are dedicated to providing exceptional service and exceeding your expectations.
The technicians were polite, thorough, & even changed my filters for me. I had the filters.
Response from the owner: We're pleased to hear our technicians provided you with excellent service. We value politeness, thoroughness, and going the extra mile to ensure your comfort. Thank you for choosing Comfort Pro Heating and Cooling!
Great A/C company, would highly recommend
Response from the owner: Thank you for recommending us Mark!
Response from the owner: Thank you for the 5-Star review Jennifer!
Great service
Response from the owner: Thank you for the review Nathan!
Evidently their techs don’t know how to drive. They’ll nearly hit you and then flip YOU off. Whole thing is on dash cam bud. Truck CP-105.
I have elderly parents and their air went out on a Friday night. The predicted temp on Saturday was 106. I called Comfort Pro Heating and Cooling Saturday morning not expecting the service we received. Richard answered the phone and Anthony was on the job by the afternoon. Unbelievable! He had the part they needed on the truck. He was able to repair unit and get them cooling down and they received a 10% Senior discount! Thank you Comfort Pro for taking care of our family.
Excellent service
Rick Martinez was very nice and professional. Luckily, it was an easy fix!
Each time I have reached out for service they came. Even on a holiday. Thanks team
Two years ago Comfort pro installed our Lennox Ac unit. Last summer it was better than our old unit but this year we started having problems. They sent out a technician and checked the unit but less than a week later the unit started having problems again. So we called comfort pro back and they sent a new technician, Rick. He checked the unit and knew that something just wasn't right so he said he would talk to the company and see if there was anything else he could do. So they sent him out again a few days later and he decided to check the attic and quickly found the problem! Rick went above and beyond and didn't just give it a quick once over and pass the problem to someone else. As of right now the unit is working so much better and hopefully it will not have any issues from this day on. Thank you, Rick.
The serviceman was punctual, courtous, and efficient in solving our problem. I would recommend Comfort Pro to friends.